This policy should be read in conjunction with our website Terms & Conditions of use.
Protecting our users is at the heart of everything we do and protecting your information is no exception.
When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience.
Because we respect your right to privacy, we offer you the option not to allow cookies. However, blocking cookies may impact your experience of the site and the services we are able to offer.
What are cookies and why do we use them?
Cookies make websites work better.
Cookies are small text files placed on your computer or device by websites. They provide useful information to us, which help in all sorts of ways.
Cookies help us to:
- Analyse how our users interact with our website so we can make improvements to the service you receive.
- Record your cookie consent choices.
What cookies do we use?
We use the following types of cookies on our website:
- Session cookies that are deleted after each visit.
- These are used to help us improve the service you receive.
- Persistent cookies that remain in place across multiple visits to our sites.
- These are used to help us improve the service you receive and to store your consent regarding our use of cookies.
Some of these cookies are necessary and some are optional.
A table of the cookies used on this site can be found at the end of this policy.
Necessary Cookies
Certain cookies are necessary in order for you to use our website. They provide basic functionality like page navigation and storing your cookie consent.
Optional Cookies
These cookies are usually supplied by our business partners and help us to improve your browsing experience.
These can be session or persistent depending on what the cookie is used for. These enable us to recognise repeat visitors to the site. By matching a randomly generated identifier, we’re able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our site so that it is more useful to visitors.
These will appear in our popup tool as Preferences or Statistics related cookies.
Accepting, disabling or deleting cookies
You can accept or block cookies by using the buttons on the on-screen popup tool or by using your browser settings.
You can also disable or delete them via your browser if you wish to, but this may restrict your access to our site. For more information about how to disable or delete cookies in your browser please visit the ‘About Cookies’ website (allaboutcookies.org).
For information on how to do this on your mobile phone or tablet browser, please see the relevant support page from your device manufacturer’s website.
If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.
Changing your mind about cookies
If you change your mind about which cookies you want to allow, please click on the pink tab in the bottom left of the screen.
This will allow you to see what type of cookies you have allowed, change what you have consented to or withdraw your consent entirely.
Table of cookies used on this website
Usage
We use Google reCAPTCHA for spam prevention. Read more
Functional
session
Provide spam protection
Marketing/Tracking
session
Read and filter requests from bots
session
Read and filter requests from bots
persistent
Read and filter requests from bots
Usage
We use WooCommerce for webshop management. Read more
Sharing data
This data is not shared with third parties.
Statistics
Store last visit
Usage
We use Complianz for cookie consent management. Read more
Functional
365 days
Store if the cookie banner has been dismissed
365 days
Store cookie consent preferences
365 days
Store accepted cookie policy ID
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Read to determine which cookie banner to show
Usage
We use Matomo for website statistics. Read more
Sharing data
This data is not shared with third parties.
Statistics (anonymous)
13 months
Store a unique user ID
session
Store a unique session ID
6 months
Store referrer ID's
Usage
We use Google Analytics for website statistics. Read more
Statistics
2 years
Store and count pageviews
1 day
Store and count pageviews
1 minute
Store a unique user ID
Usage
We use WordPress for website development. Read more
Sharing data
This data is not shared with third parties.
Functional
session
Read if cookies can be placed
persistent
Store logged in users
session
Store language settings
Usage
We use Wordfence for security and fraud prevention. Read more
Functional
1 day
Read to determine if the user is logged in
Usage
We use Twitter for display of recent social posts and/or social share buttons. Read more
Functional
persistent
Provide load balancing functionality
Marketing/Tracking
persistent
Store if the user has seen embedded content
Usage
We use LinkedIn for display of recent social posts and/or social share buttons. Read more
Marketing/Tracking
2 years
Store browser details
1 month
Provide ad delivery or retargeting
3 months
Store browser details
30 days
Provide ad delivery or retargeting
1 day
Store performed actions on the website
2 years
Store performed actions on the website
session
Provide functions across pages
Functional
10 years
Store privacy preferences
session
Provide functions across pages
Usage
We use Google Maps for maps display. Read more
Marketing/Tracking
expires immediately
Read user IP address
Usage
We use Google Fonts for display of webfonts. Read more
Marketing/Tracking
expires immediately
Read user IP address
Usage
We use Wistia for video display. Read more
Purpose pending investigation
wistia
Statistics
persistent
Store if the user has seen embedded content
Usage
We use Mixpanel for website statistics. Read more
Purpose pending investigation
*_mixpanel
Usage
We use WP Front for content creation. Read more
Sharing data
This data is not shared with third parties.
Functional
session
Provide functions across pages
Usage
We use Atlassian Jira Servicedesk for customer support management. Read more
Sharing data
This data is not shared with third parties.
Purpose pending investigation
Statistics
1 year
Store last visit
Sharing data
This data is not shared with third parties.
Usage
We use Hotjar for heat maps and screen recordings. Read more
Statistics
session
Store unique visits
1 year
Store a unique user ID
30 minutes
30 minutes
session
Store performed actions on the website
Functional
session
Provide functions across pages
session
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
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Last updated on 11th October 2023